A few thingsyou might be wondering.

Choose a portrait of your pet, one person, you and your pet, or your favorite people together. Select an option on The Rack to get started.

Have a different idea in mind? Visit Anything Else? and tell us about it.

It’s embroidery. We stitch your design directly onto the tee using an embroidery machine.

We use polyester embroidery thread for our designs. This is the thread used for stitching; it’s separate from the fabric of your tee.

Your photo is our starting point. We adapt it for embroidery, so some fine details and colors may be simplified to work well in thread.

You’ll receive a design preview to approve before we stitch. The finished embroidery may vary slightly from the preview in texture, color, size, and placement.

Available tee colors and sizes are shown in the customizer. Select a size to view its garment measurements before ordering.

Our tees have a relaxed, oversized fit. Compare the listed measurements with a tee you already love, measured flat.

Please check the measurements carefully before ordering. We don’t accept exchanges for an incorrectly selected size.

Choose from two sizes:

• SMALL: approximately 3 × 4 inches.
• BIGGER: approximately 4 × 6 inches.

Your design may be arranged vertically or horizontally. Its final proportions depend on the portrait and the people or pets included.

Available placements appear in the customizer after you select an embroidery size. Options may include the left chest or center chest.

For another placement, send us a request through Anything Else?

Yes! Adding personalized text is free. Enter up to 30 characters, including spaces and punctuation, under Add a Personal Touch.

Please enter your text exactly as you’d like it stitched, including spelling and capitalization. We’ll arrange it to suit your design and show it in your preview before stitching.

Yes. Share your idea through Anything Else? Include a reference image and any helpful details, such as the item, placement, quantity, or date you need it by.

We’ll review your request and let you know what’s possible and how much it will cost.

Choose a clear, well-lit photo with the faces you want included fully visible. Avoid blurry images, heavy filters, deep shadows, and photos where faces are very small.

For pets, choose a photo that clearly shows their eyes, ears, and distinctive markings.

The tee customizer accepts JPG, PNG, and WEBP files up to 10 MB.

The Your People option supports 2–6 people. Choose the number you’d like embroidered in the customizer.

For a larger group or a different combination of people and pets, contact us through Anything Else?

No. Select the number of people or pets you want embroidered.

If you want only certain people or pets included, let us know when you place your order.

Send it through Anything Else? before ordering, and we can take a look.

If we need a clearer photo for an existing order, we’ll contact you. The design-preview timeline begins once your order is confirmed and we have a usable photo.

We’ll review your photo and contact you to confirm who you want included before we prepare the design. If the change affects the price, we’ll let you know before proceeding.

Yes. We’ll email you a design preview for approval before we begin embroidery.

The website mockup shows approximate size and placement. It isn’t your finished embroidery design.

Your preview will arrive within 3–5 business days after your order is confirmed and we receive a clear, usable photo. See How It Works for the full process.

Please approve your design or request changes within 24 hours of receiving your preview to keep your order on schedule.

One minor revision is included. Please send your requested changes together and allow 1–2 additional business days for the revised preview.

If you request a new photo or a substantial design change, we’ll confirm any additional cost or time before proceeding.

Review the people or pets included, design details, and any personalized text. Check names, dates, spelling, and capitalization carefully.

Please request any changes before approving your design.

We’ll wait for your approval—we won’t start stitching without it. A delayed response may move your production and shipping dates.

Contact us as soon as possible. If embroidery hasn’t started, we’ll check whether the change can still be made and confirm any additional cost or time.

Once embroidery begins, we can’t change the design.

We currently ship within the United States. We don’t offer international shipping at this time.

Shipping is $9.95 for orders with one tee. Orders with two or more tees receive free standard shipping within the contiguous United States.

Shipping to Alaska and Hawaii is calculated at checkout. Any applicable shipping charge will be shown before you pay.

After you approve your design, embroidery takes 1–2 business days. We’ll ship your order the following business day.

Design preparation and any revisions happen before this production period.

Delivery is estimated at 2–5 business days after your order ships. Alaska and Hawaii may take longer.

Delivery times are estimates and don’t include design preparation, revisions, or embroidery.

Please allow time for each stage:

• Design preview: 3–5 business days after your order is confirmed and we receive a usable photo.
• Your review: Please respond within 24 hours.
• Revision, if requested: 1–2 additional business days.
• Embroidery: 1–2 business days after approval.
• Shipping: Your order ships the following business day.
• Delivery: Estimated at 2–5 business days after shipping.

Replacement photos, revisions, delayed approvals, or carrier delays may extend the timeline.

Yes. We’ll email your tracking details when your order ships.

Please contact us before ordering if you need your tee for a birthday, anniversary, or another specific date.

We’ll review the timing with you. A requested date isn’t guaranteed unless we confirm it with you.

We accept credit cards, debit cards, and PayPal.

You can cancel within 24 hours of placing your order for a full refund.

After 24 hours, if embroidery hasn’t started, you can cancel for a 50% refund of the item price paid after discounts. Shipping charges for canceled, unshipped items will be refunded in full.

Once embroidery has started, cancellations are no longer available. Contact us with your order number to request a cancellation.

Because each tee is made just for you, we don’t accept returns or exchanges for a change of mind or an incorrectly selected size.

If your tee or embroidery is defective, or we made an error with your order, contact us with your order number and clear photos. We’ll review the issue and arrange an appropriate replacement or refund.

If we stitched something incorrectly compared with your approved design, or there’s a defect in the tee or embroidery, contact us so we can help.

Text entered incorrectly and approved by you isn’t considered a production error. Please review your design preview carefully before approving it.

Turn your tee inside out and wash it in cold water. Tumble dry on low.

If ironing is needed, turn the tee inside out and avoid placing the iron directly on the embroidery. Follow the care instructions included with your order.

Visit Anything Else? or message us on Instagram or Facebook at @mproject.custom.

For questions about an existing order, please include your order number.